General terms of sale


These Conditions regulate the legal relationship derived from the purchase processes formalized by Users through the website of The Users expressly accept the full and unreserved adhesion to these stipulations, in the version published by at the moment in which the User contracts the product in which he is interested. Therefore, the User undertakes to read carefully the contracting conditions, whenever it proceeds to the hiring of a product, given that they have been subject to modification since the last time they accessed.

By accepting these General Terms and Conditions, the User declares:

to. That is a person with ability to hire.
b. You have read and accept these general conditions of contract.
The User will always have access, and in any case, prior to the start of the product purchase procedure, to the contracting conditions, and may be stored and / or reproduced in a durable medium. And once, the User contracts a product purchase procedure, he will receive via email the confirmation of the contracted products, together with the general conditions that govern the contractual relationship. With the hiring of any product, the user expressly accepts that the copies and confirmations required to notify article 99.2 of Legislative Royal Decree 1/2007 of November 16, are notified to him by electronic mail.


Through this contract (Negociants, SLU, with tax domicile in Barcelona, c / Agullers 7, low, and NIF B-60389731) sells to the customer (any individual or legal entity with which subscribes any sales contract of its web page) and it buys the product specified in the invoice / delivery / order. "Contract" is understood as the purchase and sale operation that is implemented through this document. "Product" is understood as the merchandise to be purchased.


The prices of our products are expressed in euros and include the corresponding Value Added Tax (VAT) according to the product. reserves the right to modify its prices at any time, but the products will be billed on the basis of the rates in effect at the time the order is registered.

We do not assume responsibility for any typographical or arithmetic errors that may appear on the page.


Our offers and prices are valid as long as they are displayed on the website, and always according to the available stocks.

We reserve the possibility of assigning a maximum of bottles of each wine per customer. Assignments will be made in strict order reception order.

Normally we only offer products that we have in stock. For products that are not in our stores, our offers are valid with the condition that there is availability by our suppliers. Within this framework, indications will be provided on the availability of the products at the moment in which each order is processed.

In the event that the product is not available after the processing of an order, the buyer will be informed by email or by telephone of the delivery of only part of his order, which can accept or cancel the order. In any case, the customer will receive a partial or full refund within a maximum period of 72 hours.


The payment of the product will be made online with a VISA, MASTERCARD credit card or through the PAYPAL platform. will deliver the corresponding invoice to the client when he so requests when filling in the contracting information. This invoice will be physically delivered with the order. The charge to the credit card will be made at the time of purchase.

All purchase transactions are developed within a strict framework of confidentiality and encryption thanks to the SSL protocol. Thus, guarantees the confidentiality of the data provided by the client through encryption, avoiding communication to third parties outside the legal relationship, in accordance with the provisions of Law 15/99 on Protection of Personal Data. Randomly, to reinforce security and to verify the reliability of the data provided during the execution of an order, the company may request the customer additional data (such as a copy of the ID or proof of address less than three months old) verify that the purchase has been made by the cardholder. The document must be sent within a period of five working days, reserving the right to reimburse said order if it does not receive the requested documents or if they are not valid.

Likewise, reserves the right to cancel or reject any order from a customer with whom it maintains a dispute regarding the payment of a previous order.

The moment you click on the "ACCEPT" button during the order confirmation, the bank verifies the validity of your credit card number and checks that it is not blocked. does not have access to your banking information or store it on their servers. For this reason, you must provide them again each time you make a new transaction on our website. In this way it obtains a double protection against abuses and frauds.


Delivery times depend on the delivery times indicated in the section "shipping conditions".

The delivery times for an order vary for each sale and are indicated in the shipping conditions.

The products are sent to the address indicated by the customer during the execution of the order. In order to optimize the delivery, we invite the buyer to indicate an address in which the order can be delivered from Monday to Friday from 8:30 a.m. to 7:00 p.m.

In case the carrier tries to deliver the package and there is no one to receive it, it will leave a note stating the delivery attempt. Please contact the transport agency as soon as possible through the telephone number you will find in the note, in order to agree on a new delivery.

If in this second installment there is no one to receive it, you will leave a note again stating the second delivery attempt. Thereafter, your order will remain at the transportation agency office for 15 days. After having passed these days, your order will be returned to our warehouse.

By the time you receive your package, you should:

1. Check the conformity of the merchandise received at the time of delivery.
2. Point out any anomaly in the delivery note, stating your reservations and including your signature.
3. Transportation providers do not allow the return of merchandise if the customer opens it in their presence, but can check the box from the outside and if it detects that the box is wet or damp, do not accept the order. Our partner will notify us of the incident and we will automatically send a new shipment at no cost to you. assumes no responsibility for the consequences of possible delays in shipping.


The orders can be canceled without any cost until the moment when the shipment becomes effective. If we receive notice of cancellation once the package is already sent, it will be considered a refund. Returns can be made up to 14 calendar days from the receipt of the product according to the specifications that follow.

The right of return can not be exercised when there are indications that the products have been opened, manipulated or exposed to inappropriate conditions. It is mandatory to return the properly protected products, in their original packaging, in perfect condition for later sale.

No package that lacks any of the sender identification elements (name, surname, address, order number) can be accepted. The return of the products requested will give rise to the reimbursement of all the amounts paid by the User.

The cost of return will be borne by the User.

Those returns that derive from our error or from a defect in the product are excluded from this case. In this case, undertakes to exchange the defective product for another equal or refund the amount. It will also be responsible for the return and subsequent shipping costs.

To make a return effective contact us at 902 328 888 or sending the attached form duly completed by email to The User will receive an email acknowledging receipt of the return communication.

We will not accept any change or refund if we have not previously received any notification.

8. SECURITY AND CONFIDENTIALITY complies with the provisions of the Organic Law 15/1999, of December 13, on the Protection of Personal Data, and the regulations on Services of the Information Society and Electronic Commerce, for which it has adopted the administrative and technical procedures necessary to guarantee the security of the personal data we collect.

When a customer places an order, your personal, domiciliary data and those relating to your payment method are incorporated into our database, used only to process the order and send information about offers and services of the companies of the group that may be of interest to our customers. ensures the confidentiality of the data provided by our customers, since the personal data requested are always strictly necessary. is committed not to give them another use than the one agreed upon and not to cede or sell them to third parties outside the group companies under any circumstances. In any case, customers may at any time exercise the rights of access, rectification, cancellation and opposition, communicating in writing to

In this sense, the User is informed and gives consent for the incorporation of their data to the automated files owned by (Distribuidora de Exclusivas a Detallistas, SA, with registered office in Barcelona, c / Valencia, 595, low, and NIF A-08.431.371) duly registered with the General Registry for the Protection of Personal Data, and for the automated processing of their data, as a result of consulting, requesting or contracting any service, or any transaction or operation carried out, in order to access information and services provided by through the website, and where appropriate for the maintenance of the contractual relationship, as well as for the submission of offers or advertising and promotional communications of the companies of the group.

The User states that all data provided by him are true and correct, and agrees to communicate to changes that occur in them. The User has the right to oppose the processing of any of their data that are not essential for the conclusion of the contract and its use for any purpose other than the maintenance of their contractual relationship.

The privacy policy of guarantees the User in any case the possibility of exercising their right of access, rectification, cancellation and opposition of their data, notifying by sending an e-mail to the email address info @

Likewise, and in compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce, will exclusively send offers or advertising and promotional communications electronically to your email address or through other means of communication electronic equivalent, to those Users who have expressly granted their consent. informs the User that they can unsubscribe from this type of communication, following the instructions that appear at the end of all our emails or communicating it in writing to the email address


to. Obligations of, undertakes to comply with the following contractual obligations:

Provide the User with the maximum guarantees, the service requested by him in accordance with the provisions of the contract conditions, without breaching the contractual good faith.

Expressly inform the User of the existence of these conditions prior to the start of the contracting procedure.

Inform the User prior to the hiring and in a concrete, clear, precise and unequivocal manner, of the specific characteristics of the requested services, such as the price of the same and the taxes that are applicable.

To make available to the User a copy of the text of the general conditions.

b. Obligations of the User

For its part, the User agrees to:

Carry out the full compliance with the provisions of these conditions of the services provided by, complete the registration forms prior to the start of the procurement procedure with accurate and current information.

Provide, in a correct way, the bank details requested by, pay the price of the products purchased, without the presentation of a claim exempting you from this obligation.

c. Rights of the user:

All the information provided to the client will be binding for the offeror in the terms established by current legislation.

Every user has the right to have the goods he acquires be of the category and legal requirements hired or of that quality that is directly proportional to the category of the establishment.


The period of validity of these conditions will be the time they remain published on the website and will be applied to the services acquired at the time such conditions were available.

In any case, reserves the right to modify them unilaterally, without affecting the services contracted by users prior to the modification, except in those cases in which the user has changed or modified the contracted service, in which case the conditions in force at the time of the change and / or modification will apply.


If any clause included in these conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part of it that is null or ineffective, subsisting in all other conditions.


The access and navigation in this web site implies accepting and knowing the legal warnings, conditions and terms of use contained in it. makes the maximum efforts so that the navigation is carried out in the best conditions and to avoid the damages of any type that could be caused during the same.

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All the information contained in, as well as its graphic design and the codes used, are protected by copyright and other protection rights contained in Royal Legislative Decree 1/1996, of April 12, by which The Consolidated Text of the Intellectual Property Law is approved. These rights belong exclusively to, or its licensors, therefore, any act of reproduction, distribution, transformation or public communication is expressly excluded, as well as any type of assignment, of all or part of the content of this site, and in general of any object that according to the current legislation is protected by the rules of intellectual property.

All content on the website and all content available through the services provided, including designs, text, graphics, images, video, information, applications, software, music, sound and other files, as well as their selection and disposition (the " Content ") are the exclusive property of, or its licensors, with all rights reserved No part of the" Content "of the website may be modified, copied, distributed, framed, reproduced, republished, downloaded, extracted, displayed , published, transmitted or sold in any way or by any means, totally or partially, without the prior written consent of Provided that the user is entitled to use the website, grants a limited license to use and access the website and the "Content" of the website and to download legitimately and only for personal and non-commercial use, the content thereof, as long as and keep all warnings about copyright and intellectual property intact. You can not upload or republish "Content" of the website in any Internet, Intranet or Extranet site or integrate the information in databases or compilation. Any other use of the "Content" of the website is strictly prohibited.


All brands, logos and anagrams shown on this site are owned by or third-party companies. The use, without prior consent, of any element of that is subject to protection in accordance with the legislation in force regarding industrial property is expressly prohibited. Especially, brands, trade names, store signs, names, logos, slogans or any other distinctive sign belonging to may not be used without the written permission of or the third company.

15. JUDICIAL ACTIONS reserves the right to exercise legal actions against users who violate or infringe intellectual and industrial property rights.


The present contract will be governed by Spanish legislation that will be applicable to what is not provided in this contract regarding interpretation, validity and execution. Any disputes arising from the contracting of products through this WEB will be submitted to the competent jurisdictional bodies determined by law. is managed by the company:

Distribuidora de Exclusivas a Detallistas, S.A., C/ Valencia, 595, bajos. NIF A-08.431.371 2010 ©All Rights Reserved.